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Sector: Financial Services
Location: Central London
Contract Awarded: 2007
Commission Overview:
Acuity was appointed as the FM provider for Legal & General's corporate HQ facility at Moorgate, London in August 2007. Following the provision of significant project management support during the base build and fit-out process of this 180,000ft2 facility, Acuity transferred the incumbent FM resource and has developed and implemented an FM strategy befitting a high standard corporate headquarters building. Acuity continues to deliver exceptional service levels though a multi-functional and highly capable team dedicated to the achievement of our client's strategy and objectives:
- The initial transfer and recruitment of a team of 16+ employees engaged in the day-to-day delivery of traditional facilities management, project/move management and business support services.
- Resource and programme management of a series of supplementary space and fit-out improvements, including the day-to-day management and resolution of a series of building related defects and operational change programmes.
- The establishment of ISO14001 environmental management systems to support the clients CSR and sustainability objectives.
- High performance recorded in rigorous auditing regime and Perofrmance Mangement System operated (average 91% Q2 09, Target 80%).